We appreciate you reaching out to us to support you in accessing your account and/or your purchase.
To help us best serve you, a couple of things would be greatly appreciated:
- Describe the issue with as much detail as possible
- Let us know which device(s) and browser(s) that you are experiencing this problem on
- Upload a screenshot where the issue is occurring
We apologize for the inconvenience, and we look forward to resolving the obstacle as soon as possible.
